Research computing support at IU

System-specific help

Support for users of Indiana University's research cyberinfrastructure is provided by various UITS Research Technologies units.

Research supercomputers

The High Performance Systems (HPS) team operates and supports IU's research supercomputers. For documentation on each system, see:

• About Big Red 3 at Indiana University
• About Carbonate at Indiana University
• About Quartz at IU

If you have a system-specific question, contact the HPS team.

Research databases

UITS Research Data Services operates and supports IU's Research Database Complex (RDC). If you have a question about an RDC account or database, contact RDC Administration.

Research Desktop (RED)

The RED development team, part of the Research Analytics and Deep Learning (RADL) unit of Research Technologies, provides support to users of the Research Desktop (RED) graphical desktop service.

If you are using Research Desktop (RED) and need help or have questions, use this form to contact the Research Desktop development team directly.

Research storage systems

The Research Storage team operates and supports the Scholarly Data Archive (SDA), and home directory and Geode-Project space on IU's research supercomputers. If you have questions about the SDA, or your home directory or Geode-Project space, or need help with HPSS tools, such as HSI and HTAR, contact the Research Storage team.

High performance file systems

The High Performance File Systems (HPFS) team operates and supports the Slate and Slate-Project high-performance file systems that are mounted on IU's research supercomputers. If you have questions about using your Slate or Slate-Project space, contact the HPFS team.

Advanced Visualization Lab systems and facilities

The Advanced Visualization Lab (AVL) team operates and supports advanced media and interactive visualization systems and facilities that help IU researchers extract knowledge from their data, and enable IU students, educators, and artists express their creative visions. If you have questions about using an AVL system or facility, contact the AVL.

Software support

Programming tools and scientific, statistical, and mathematical software

The Research Applications and Deep Learning (RADL) team manages the site licenses for the scientific, statistical, and mathematical applications available on IU's research supercomputers. If you need help or have questions about using any of the programming tools, or scientific, statistical, or mathematical applications on IU's research supercomputers, contact the UITS Research Applications and Deep Learning team.

Bioinformatics and genome analysis software

The National Center for Genome Analysis Support (NCGAS) provides support for the bioinformatics and genome analysis software available on IU's research supercomputers. If you need help or have questions about using the bioinformatics and genome analysis packages at IU, contact NCGAS.

GIS software

Visualization and advanced media software

Advanced Visualization Lab (AVL) consultants help with visualization, interaction, and advanced media software used in AVL facilities. To request help, contact the AVL.

Programming support

The Research Applications and Deep Learning (RADL) team provides programming support to IU researchers, and can help migrate, optimize, and parallelize your advanced scientific code. To request programming support for your research project, contact the UITS Research Applications and Deep Learning team.

Short- and long-term consulting

The RADL, NCGAS, and AVL units also offer short- and long-term consulting services to help IU researchers effectively use scientific, statistical, mathematical, bioinformatics, genome analysis, and visualization software. RADL staff also provides extended consulting for researchers facing complicated, sophisticated programming challenges.

To inquire about each team's consulting services, use the contact links provided above.

HIPAA security consulting