Interested in using IU systems for your research?
Use the IU Knowledge Base to learn more about Big Red II, Karst, Carbonate, Visualization, and high-speed file systems.
Supercomputing information
Cyberinfrastructure training & infoshares
Research computing support at IU
Support for users of Indiana University's research cyberinfrastructure is provided by various UITS Research Technologies units.
On this page:
- System-specific help
- Software support
- Programming help
- Short- and long-term consulting
- HIPAA security consulting
System-specific help
Research computing systems
The High Performance Systems (HPS) team operates and supports IU's research computing systems. For documentation on each system, see:
- Big Red II at Indiana University
- About Carbonate at Indiana University
- About Karst at Indiana University
If you have a system-specific question, contact the HPS team.
For help determining which of IU's research supercomputing systems is best suited to meet your needs, use the UITS Supercomputing Pathfinder.
Research databases
UITS Research Data Services operates and supports IU's Research Database Complex (RDC). If you have a question about an RDC account or database, contact RDC Administration.
Research storage systems
The Research Storage team operates and supports the Scholarly Data Archive (SDA) and the home directory file systems mounted on the research computing systems. If you have questions about the SDA or your home directory space on IU's research computing systems, or need help with HPSS tools (for example, HSI and HTAR), contact the Research Storage team.
Important:
Before storing data on the SDA, make sure you understand the information in Types of sensitive institutional data appropriate for the Scholarly Data Archive at IU.
High performance file systems
The High Performance File Systems (HPFS) team operates and supports the Data Capacitor II and Data Capacitor Wide Area Network II (DC-WAN2) high-performance file systems that are mounted on the research computing systems (at /N/dc2 and /N/dcwan, respectively). If you have questions about using your scratch or project space on the DC2 or DC-WAN2 file system, contact the HPFS team.
Advanced Visualization Lab systems and facilities
The Advanced Visualization Lab (AVL) team operates and supports advanced media and interactive visualization systems and facilities that help IU researchers extract knowledge from their data, and enable IU students, educators, and artists express their creative visions. If you have questions about using an AVL system or facility, contact the AVL.
Software support
Programming tools and scientific, statistical, and mathematical software
The Research Applications and Deep Learning (RADL) team manages the site licenses for the scientific, statistical, and mathematical applications available on IU's research computing systems. If you need help or have questions about using any of the programming tools, or scientific, statistical, or mathematical applications on IU's research computing systems, contact the UITS Research Applications and Deep Learning team.
Bioinformatics and genome analysis software
The National Center for Genome Analysis Support (NCGAS) provides support for the bioinformatics and genome analysis software available on IU's research computing systems. If you need help or have questions about using the bioinformatics and genome analysis packages at IU, contact NCGAS.
GIS and remote sensing software
UITS Geographic Information System (GIS) Services provides access to GIS and remote sensing software, and technical support to users. For technical support or questions about GIS and remote sensing software across all IU campuses, contact UITS GIS Services.
Visualization and advanced media software
Advanced Visualization Lab (AVL) consultants help with visualization, interaction, and advanced media software used in AVL facilities. To request help, contact the AVL.
Programming support
The Research Applications and Deep Learning (RADL) team provides programming support to IU researchers, and can help migrate, optimize, and parallelize your advanced scientific code. To request programming support for your research project, contact the UITS Research Applications and Deep Learning team.
Note:
For help with programming coursework, contact your instructor.
Short- and long-term consulting
The RADL, NCGAS, and AVL units also offer short- and long-term consulting services to help IU researchers effectively use scientific, statistical, mathematical, bioinformatics, genome analysis, and visualization software. RADL staff also provides extended consulting for researchers facing complicated, sophisticated programming challenges.
To inquire about each team's consulting services, use the contact links provided above.
Note:
Consulting services are offered to IU researchers as baseline services through university funding without any direct charge. However, consulting services for an extended period of time (over 20 hours) require a signed agreement between the researcher and UITS. For more, see Guidelines for and terms of Research Technologies extended consulting services in Research Technologies (including Advanced Biomedical Information Technology Core) policy on prioritization of activities and use of resources.
HIPAA security consulting
UITS provides consulting and online help for Indiana University researchers, faculty, and staff who need help securely processing, storing, and sharing data containing protected health information (PHI). If you have questions about managing HIPAA-regulated data at IU, contact UITS HIPAA Consulting. To learn more about properly ensuring the safe handling of PHI on UITS systems, see the UITS IT Training video Securing HIPAA Workflows on UITS Systems. For additional details about HIPAA compliance at IU, see HIPAA Privacy and Security Compliance
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